by Jeff Viray
How much to tip to is a question many Canadians still ask themselves today.
But who to tip is a new question Canadians face in the time of delivery food driver apps such as Uber Eats, Skip the Dishes, and DoorDash.
New research from the Research Co. shows that many Canadians still can’t come to terms with how much to tip, when to tip and who to tip.
This new study polled Canadians on many questions about tipping, like when do most Canadians tip, do they tip when they get delivery, and do Canadians tip no matter what type of service they get?
For servers like Kevin Lee, an immigrant from South Korea, who works at Buk Chang Dong Soon Tofu on Christie, tips are an “important part of his income.”
Lee told me that for every shift he works, he earns around a hundred dollars. And working two shifts a week at the restaurant, that’s about two-hundred dollars extra a week.
Kevin, who also works as a barista at a local coffee shop, tells me the income alone he makes from those two jobs is enough to get by for now, but his ability to earn tips helps him budget a bit more easily.
“I can budget better and I can go socialize with my friends thanks to the tip.”
For servers like Kevin, providing exceptional service is an important part of just how much tip they receive. The polling suggests the more exceptional the service, especially in busier times, the higher the tip. In the poll should a Canadian receive great service at an “especially busy time” servers are expected to receive a tip that exceeds 20%. If the service is exceptional but not busy, expect a tip in the range of 15%-19%.
Some Canadians, around 40% mainly those from the age group of 55 and over, say they would leave a server with no tip at all if they received sub-par service.
Only a third of the people polled believe that tips should always be given to servers no matter the service they are given, and that number jumps to 41% for people ages of 18-34.
When it comes to services such as delivery and takeout restaurants, more disparities between Canadians are found when it comes to tipping.
The poll shows that one-in-ten Canadians only will not leave a tip for a delivery driver but four-in-ten will leave a tip from the range of 10%-14%.
People working in restaurants that primarily do takeout expect half of the customers (53%) to not leave any tip.
One thing Canadians a majority of Canadians can come to an agreement on (around 70% )is that “if the salaries of food servers were better there would be no need for a tip.” And with minimum wage being introduced to servers and bartenders in Ontario, and the loss of a server’s wage, tips may just be something from the past.