Meeting Crisis with Care
Ava Griffith, a constable with the York Regional Police Mental Health and Outreach Program, strives to make a difference in people’s lives. Her love for helping others began at age 16, when she was first exposed to the hardships faced by residents of York Region. Now, with twenty years of experience as a social worker, Griffith brings that knowledge into her policing role. Her dual expertise allows her to approach situations with a people-first mindset.
Every day, Griffith provides frontline support to those facing mental health challenges, substance abuse, and homelessness. As she engages with community members, she understands the fear that can come with asking for help.
In 2023, York Regional Police responded to over 5,700 calls related to mental health crises. According to the 2021 Census, it is worth noting, just under half of renters in York Region spend 30% or more of their income on shelter.
Currently, the Ontario government is investing an additional $152 million over the next three years to support individuals dealing with housing, mental health, and addiction challenges.
If you or someone you know is struggling with their mental health, you can call or text the toll-free Suicide and Crisis Helpline at 9-8-8.
Progression with Purpose
From helping vulnerable communities as a social worker to serving as a York Regional Police officer, Ava Griffith’s journey reflects empathy and commitment to mental health advocacy. Her story is guided by a passion for making a difference. She says policing is rooted in compassion.
As a Canadian Caribbean woman, Griffith stands for diversity and courage, inspiring other women in policing. Her background in social work and mental health dictates her approach to law enforcement, ensuring that empathy and understanding remain at the forefront. Griffith says she bridges two worlds—social work and policing and creates a safe space for those struggling with mental health challenges.
Through her dedication to service, Ava Griffith shows that empathy and strength can coexist in policing. Her journey reminds us that true community safety begins with understanding and care.
Mental Health Matters
Awareness of mental health is critical in today’s world, making it essential that police officers are properly trained to handle these crises. Officers in York Region encounter a wide range of mental health situations daily. Sergeant Lisa Boon says it’s her mission to ensure that all her officers understand how to deal with mental health issues. She says without proper training, officers put themselves and the community at great risk.
York Regional Police are constantly improving mental health services, emphasizing rehabilitation rather than criminal charges. Boon says her dedication to recruiting officers with the right skills has paid off, particularly in the hiring of Ava Griffith.
Since joining the force, Griffith has made it her mission to give people the courage to speak up about their struggles, helping to build a stronger, healthier community. Boon hopes every officer she works with will follow Griffith’s example, carrying that same commitment to empathy and understanding into their work. She continually urges new officers to prioritize mental health education, reminding them that the heart of policing is not just enforcing the law—it’s connecting with people, listening to their stories, and sometimes, changing lives one conversation at a time.
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